How to tell if a business tool is actually being used.
Most small businesses have the same quiet problem: software they pay for but do not use, and nobody is quite sure how much of it there is.
The Journal
The Journal.
What we are seeing inside UK businesses, and what to do about it. Field notes from the work, and the occasional piece from the desk.
Is AI worth it for a small business? An honest answer.
Most owners I meet have tried two or three AI tools that did nothing and concluded it is hype. They are half right, and missing two tiers of real value.
Is ISO 9001 worth it for a small business?
Sooner or later someone tells you that you need ISO 9001. Whether it is worth it depends on what you are buying it for, and there are only three good reasons.
