CordialADVISORY
Let's talk

The Journal

The Journal.

What we are seeing inside UK businesses, and what to do about it. Field notes from the work, and the occasional piece from the desk.

Field notes 3 September 2026

What tools should we actually be using? A working guide for growing businesses.

Growing businesses ask what tools they should actually be using. The answer usually falls into one of three categories: what's already inside Microsoft, what's available off the shelf, and what needs building specifically. Knowing which category is right for a given piece of work saves a lot of time and money.

From the desk 13 July 2026

Why I started Cordial

The honest version of why Cordial Advisory exists. From a first job in recruitment, through years at Audley and David Harber, to a kitchen table conversation with my partner about leaving a Managing Director role to start something of our own. An essay about work, family, and one recurring observation about good people not getting the time to do their best work.

From the desk 7 July 2026

Lean has a branding problem

The reason lean has stalled in a lot of small businesses is not the thinking. It is the overhead. Proper lean work takes time to observe a process, time to document it, and time to test a change. Owner-operators running a £2m business do not have a spare afternoon a week for that.

More from the Journal →

The Cordial digest

A note, roughly fortnightly.

What we are seeing inside UK businesses, and what to do about it. Roughly fortnightly, and easy to leave.

No noise. Unsubscribe in one click.

You are on the list. Thanks.